Several adoption strategies can be used. Each strategy serves to provide user adoption based on specific criteria of ease, speed, and cost of implementation. The three best practices are big bang adoption, parallel adoption, and phased adoption.
Big Bang Adoption approach entails the wholesale adoption of a new system on one specific date. This date marks the abandonment of the old system and the implementation of the new system. The advantage of this approach is the immediate impact of system adoption, all users start on a new system the same day. All facets and issues of Big Bang adoption are addressed at the same time with all users. Everyone in the organization is on the same page working with the new system, and the limited timeframe of the implementation provides for near-instant change. Big Bang user adoption relies on effective training and orientation to ensure the success of the implementation. As the platform is rolled-out, all questions and issues have been addressed. Big Bang adoption works best when the system is user-friendly as complex systems encounter adoption problems due to large amounts of training data.
Parallel Adoption entails the use of two systems that will run simultaneously. During the transition, the old system and new system are operating parallel for users to gain proficiency with the new system. At the same time, users can still fulfill their duties using the old system, and the implantation of the new platform does not impact organizational workflow. The advantage of Parallel adoption is that users have time to familiarize themselves with the new system and solve any potential user issues during the training period. The obvious drawback of such an adoption method is that, for a period, the organization has to monitor and maintain two systems (old and new), which can put a strain on users and impede workflow. Additionally, when given this option, users tend to employ the old system for as long as possible, as it is more familiar. However, Parallel adoption remains famous as the chance of complete workflow breakdown is minimal due to its cautious approach.
Phased adoption is an incremental process that implements a new platform in several phases. This process ensures that each phase brings the organization closer to new system adoption. Organizational management employs small changes over time, such as having one specific team start the transition to the new system. If the transition is successful, then the next group is transitioned to the new system until all processes and users are operating on the new platform. Although similar to Parallel adoption, Phased adoption utilized organized transition, where users’ adherence to a strict schedule of adoption and training is completed before implementation. It is considered to be safer than Big Bang adoption as it employs more safeguards.