Software Testing and Training in Health Care
Today’s economy is far more dynamic than decades ago. Organizations must embrace changes and new technology and turn them into …
Today’s economy is far more dynamic than decades ago. Organizations must embrace changes and new technology and turn them into advantages to thrive. Enter the business process reengineering (BPR) plan.
A business process is a set of activities that organizations conduct to produce a specific outcome. In other words, these are the steps needed for goods production or service delivery.
Business process reengineering involves reimagining and transforming current processes to gain measurable improvements in service delivery or products. The goals can include cutting costs, enhancing quality and boosting efficiency.
There are numerous benefits to designing and implementing a BPR plan for a governmental health care agency, such as:
A proven sequence ensures you’ll get the best results for your time and resource investment.
Secure buy-in from decision-makers by explaining a BPR plan’s importance and long-term benefits. Once they’re on board, funding and approvals come easier. Coordinate an implementation team before approaching management to demonstrate commitment and expertise.
Brainstorm the processes your team thinks are candidates for measurable, positive change. Clearly define the process steps to understand the internal controls and outcomes. Doing so preserves process integrity and supports easier implementation.
Harness the power of advanced IT solutions like automation and analytics. These tools are crucial to executing a BPR plan and implementing dramatic changes successfully. Involve your organization’s IT professionals in decision-making since they’re most familiar with your agency’s technical position and needs.
Introduce changes to a small group of users to train them and test the process’s functionality. Their insights can tell you what’s working and what’s not. Use their responses to fine-tune the BPR plan and train them as ambassadors who can teach others.
Get effective results by allowing employees to have input into the plan and the processes it affects. You should also clarify why your organization needs the program and what you hope to accomplish. When employees feel heard and understand the reasoning, they’re more likely to embrace the changes and suggest improvements.
Implement your BPR in phases to prevent operations from undue disruption. Once the team is familiar and comfortable with a new process, you can start implementing the next one. Confirm all technical aspects are working correctly before launching to reduce frustrations and setbacks.
Ensure your plan maintains the flexibility to evolve. Dynamic business or economic shifts require a BPR plan capable of expanding to new processes and adjusting existing ones to keep pace.
MicroHealth is an experienced, veteran-owned company providing IT services for governmental health care organizations. Our team includes many health care professionals with first-hand clinical experience, including doctors, nurses and practice administrators. When you partner with us, our experts help you design and implement custom BPR solutions.