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IT Support

Enhancing Operations with Managed IT Services and Consulting

The need for IT service management is greater than ever. Regulatory elements, cost consciousness, and changing stakeholder expectations have made technology an invaluable partner for efficiency. Putting together a cohesive strategy to meet multiple evolving needs can be complex, but we’ll help you navigate the waters.

MicroHealth is an innovative, veteran-owned IT company serving the needs of U.S. government personnel. Our IT services help federal agencies worldwide modernize and carry out their missions.

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The Benefits of MicroHealth’s IT Services

Partnering with us for IT support services has many benefits. These include:

Better Time Management

Our professionals handle routine IT support and infrastructure management. Your in-house teams are free to focus on the task at hand.

Heightened Security

MicroHealth uses sophisticated tools to help protect your network and sensitive data. You can keep working smoothly with experienced cybersecurity experts on your side.

Advanced Technology

MicroHealth invests in the latest and most robust tools and equipment. You have a partner with access to the best resources to optimize your workflows.

Affordable Scalability

Our team adds capacity when you need it, whether permanent or temporary. You don’t need extra capital upfront for future capacity demands.

MicroHealth’s Information Technology Services

MicroHealth provides full-scale IT support services, including:

  • IT Help Desk Support Services – Our team customizes help desk support based on your service requirements. We can handle everything from routine password reset requests to complex resolutions requiring more expertise. We also offer a Tier 0 Artificial Intelligence solution to help free up resources for more strategic tasks. 
  • IT Infrastructure Support – We have the team and the skills to provide complete IT infrastructure management services. Our experts thoroughly assess your needs and design custom solutions to meet them now and in the future.
  • IT Procurement Services – MicroHealth supports IT procurement across the spectrum. We’ve integrated supply chain management functions into existing interfaces, implemented strategic planning for investment control and everything in between.

Project Spotlights

Excellence in Action

MicroHealth serves a growing list of agencies with IT support and services.

Defense Health Agency (DHA)

Our DHA projects include: – Cybersecurity support – Tier one and two IT help desk services – Systems administration – Network engineering – Clinical systems training and implementation – Support and testing infrastructure management services

Department of Veterans Affairs

MicroHealth is a trusted partner for the Department of Veterans Affairs for projects like: – Hospital engineering services – Product and technical support – Cybersecurity – Help desk support

Department of State (DOS)

The DOS turned to MicroHealth when it needed an expert for: – Electronic health records deployment – IT security compliance – System configuration controls – Help desk support – System security administration – Project management – IT infrastructure solutions

U.S. Army

We’ve assisted the U.S. Army with: – Help desk services – System security management – Software development – Medical simulation training

Health Resources & Services Administration (HRSA)

The MicroHealth team delivers health care IT expertise to various HRSA initiatives, including: – IT security – Strategic IT planning, investment control and other IT infrastructure services – Cloud-based application development – Enterprise infrastructure and architecture services

Get Expert Support From Health IT Management Experts

Tell us your main challenges, and we’ll deliver premium healthcare IT support services. To get started today, contact a specialist online or call us at 1-855-294-3547.

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