IT Support

Enhancing Healthcare Operations with Managed IT Services and Consulting

The need for health care IT service management is greater than ever. Regulatory elements, cost consciousness and changing patient expectations have made technology an invaluable partner for efficiency and patient care. Putting together a cohesive strategy to meet multiple evolving needs can be complex, but we’ll help you navigate the waters.

MicroHealth is an innovative, veteran-owned health care IT company serving the needs of U.S. government medical personnel. Our IT services for health care organizations help federal agencies worldwide modernize and carry out their missions.

MicroHealth’s Health Information Technology Services

MicroHealth provides full-scale IT support services for hospitals and health care providers, including:

  • IT Help Desk Support Services – Our team customizes help desk support based on your service requirements. We can handle everything from routine password reset requests to complex resolutions requiring more expertise.
  • IT Infrastructure Support – We have the team and the skills to provide complete IT infrastructure management services. Our experts thoroughly assess your needs and design custom solutions to meet them now and in the future.
  • IT Procurement Services – MicroHealth supports IT procurement across the spectrum. We’ve integrated supply chain management functions into existing interfaces, implemented strategic planning for investment control and everything in between.

Why Choose MicroHealth for Health Care IT Services

Agencies throughout the federal government choose to partner with MicroHealth for three primary reasons — our experience, expertise and perspective.

We’re more than veterans of the armed forces — we’re also veterans of the industry. MicroHealth’s team boasts decades of combined experience in IT support for hospitals and medical professionals in government agencies. Our industry certifications include:

  • CMMI Dev 3
  • CMMI SVC 3
  • ISO 27001:2013
  • ISO 20000-1:2018
  • ISO 9001:2015

Laws like the Health Insurance Portability and Accountability Act (HIPAA), the 21st Century Cares Act, and the Health Information Technology for Economic and Clinical Health (HITECH) Act create challenges for health care providers and their data. MicroHealth’s team includes regulatory experts with the knowledge base to keep your technology and processes compliant.

MicroHealth distinguishes itself from the competition with the many clinicians we have on our team. We’re health care professionals before information technologists. That first-hand experience gives us unique insight into finding solutions. We know your challenges and have the IT service management support to solve them.

Project Spotlights

Excellence in Action

MicroHealth serves a growing list of agencies with IT support and services.

Defense Health Agency (DHA)

Our DHA projects include: – Cybersecurity support – Tier one and two IT help desk services – Systems administration – Network engineering – Clinical systems training and implementation – Support and testing infrastructure management services

Department of Veterans Affairs

MicroHealth is a trusted partner for the Department of Veterans Affairs for projects like: – Hospital engineering services – Product and technical support – Cybersecurity – Help desk support

Department of State (DOS)

The DOS turned to MicroHealth when it needed an expert for: – Electronic health records deployment – IT security compliance – System configuration controls – Help desk support – System security administration – Project management – IT infrastructure solutions

U.S. Army

We’ve assisted the U.S. Army with: – Help desk services – System security management – Software development – Medical simulation training

Health Resources & Services Administration (HRSA)

The MicroHealth team delivers health care IT expertise to various HRSA initiatives, including: – IT security – Strategic IT planning, investment control and other IT infrastructure services – Cloud-based application development – Enterprise infrastructure and architecture services

Get Expert Support From Health IT Management Experts

Tell us your main challenges, and we’ll deliver premium healthcare IT support services. To get started today, contact a specialist online or call us at 1-855-294-3547.